Despite India's impressive economic growth over recent decades, the country continues to face challenges of poverty, illiteracy, corruption, malnutrition and terrorism. Approximately 70% of the country lives on less than U.S. $2.00 a day. Yet, India is a home to over 3 million NGOs. Many of these leaders are working tirelessly to improve the social conditions of the country.

"Introduction to Social Entrepreneurship: A Case Study of India" will challenge students to confront more advanced issues faced by today's social entrepreneurs. The field experience of the course will take students to Mumbai and India. Students will meet Social Entrepreneurs and NGOs working at all societal levels to understand grassroots' needs as well as the overall public health infrastructure in India.

Wednesday, August 08, 2012

Delhi: The Cleaner City (Elizabeth)

Yes, Delhi is much cleaner than Mumbai and much calmer. Drivers do not honk their horns at every moment and I can step outside without smelling trash everywhere. It has been a packed day and a half in Delhi. Yesterday afternoon, we visited the US Embassy to meet with the NIH representative in India to learn about what research projects are being funded. The NIH has a large portfolio in India ranging from maternal and child health to new technology development. We discussed that many challenges that researchers face in India, both Indian and American. The Indian government is slow to process requests and it can take years for funding to be approved.


This morning we met with Operation ASHA (http://www.opasha.org/), an organization focused on treating TB patients in India. India has a growing problem with TB, which is complicated by the strict medical care needed to treat the disease. Operation ASHA uses innovative mobile technology to track patients using digital finger prints in slum areas to make sure they take their medication. All of the medication is provided by the government. The program uses the DOTS practice, meaning that patients must take their medication in front of an ASHA provider. If a patient does not show up for treatment, the mobile technology alerts the provider so that they can find the person and bring them their medication.


After a quick lunch, we had an incredible opportunity to meet with Kiran Bedi, the first female in India’s police and an activist who has become very famous for her work in government anti-corruption. She is an inspiring person to listen to. She has spent her entire life dedicated to making India the country she knows it can be. Her anti-corruption movement has grown into millions of people, and one of their goals is to change the political landscape of the country in the 2014 elections. On the side, she also has two foundations, one of which works with children living in the prisons because their mother is there. Yes, that is correct, in India children can live with their mothers in prison until the age of 6!

Part of the problem in trying to help fix problems in India is that corruption in the government takes money away from needed infrastructure. This is a theme that our group has seen with all of the organizations we have visited. Dr. Bedi has been working tirelessly to uncover proof of these schemes and bring them to the public. When we asked her if she plans on running for office she said no, but I suspect we will see her as Prime Minister one day soon.

It was a long day, but one that has brought me a great amount of respect for India and the people here working to help those in need in the face of tough political circumstances.

Whirlwind in India


Tuesday, July 31, 2012       

            “We are in the business of heroes.”  It is not everyday you hear a line like this, but these were the exact words I heard on my first full day in India.  After more than 48 hours of being rerouted on planes, I landed in the long-awaited destination of Mumbai, where the rest of my classmates were waiting with wide smiles, open minds and an eagerness you only see on the faces of those visiting a new and unknown place.  Yes, it was Tuesday morning, and after applying for this trip more than 6 months ago and taking several weeks of classes in D.C., we were all ready to learn about social entrepreneurship at ground zero.

            So back to what I was saying: all that business about heroes.  In the U.S., we tend to think about heroes in the form of the newest comic book character or action figure to hit the big screen.  Last month Spiderman, this month Batman.   Flashing lights, spandex suits, and let us not forget superhuman powers.  These are the types of fictional heroes generated through popular culture, who gain recognition and appeal at mass levels.  But here in the nonprofit sector of India, we are learning about a new kind of hero.  One you do not see plastered on a billboard the size of a mountain or hinged at the center of a multimillion-dollar industry.  In a city with more than 9 million individuals living in slums, today’s heroes in Mumbai are those individuals working to create sustainable social change and eradicate poverty at the grassroots level.
 
            If they are not local farmers working to produce honey to raise money within their communities, they may be select individuals with innovative ideas for social entrepreneurship.  Be! Fund is one of the nonprofit organizations we met with during our first full day in India, using a media platform to reach people throughout different communities in Mumbai.  Be! Fund seeks individuals with fresh ideas to spur social business development within their own communities, based on personal experiences and observations.  This organization runs on the theory that such individuals are the most aware of pertinent issues within their communities, and the most knowledgeable about ways to solve rising problems with available resources.  In this sense, Be! Fund is in the business of heroes.
           
            Another organization we met with is called Under the Mango Tree, a nonprofit organization following the idea of “Bees for Poverty Reduction.”  Local farmers are able to participate in farming cooperatives, and through the program are able to increase their annual incomes substantially.  This initiative establishes a buyback arrangement for the honey that is produced, and Under the Mango Tree sells organic honey produced by local Indian farmers.  Bees are a local, natural resource, and producing honey is not detrimental to the environment.  Under the Mango Tree runs a program using available resources to spur local income among farmers in order to create social entrepreneurship.  In addition to involving local farmers, Under the Mango Tree aims to incorporate community-training programs to expand the business skills of individuals within the community for sustainable development and business expansion.

            The third organization we met with, called ATMA, works in the educational arena to partner with and strengthen already existing nonprofits and impact the system.  ATMA currently relies on word-of-mouth strategies to recruit partner organizations, emphasizing the fact that an organization’s credibility and reputation are important elements of the nonprofit sector.  This is especially true in India, where over 3 million nonprofit organizations are all working throughout the country on a wide array of social, economic and political issues.  In its role, ATMA highlights the need for cooperation and communication among these separate entities, especially in the realms of health and education.

            Among the three organizations we met with this day, it was apparent all were seeking innovative business incentives with ideals of community development in mind.  It was really interesting and inspiring to meet the unique representatives who took the time to come and speak with us about their organizations, and how they became involved in their work in the nonprofit sector.  It was even more interesting to note all of these individuals were women of various ages.  Many of them recognized a need for social change at some point in their lives, either earlier or later, and decided to become part of this movement. 

            As the population in Mumbai soars, the government can only do so much.  This is why the nonprofit sector is so important to provide assistance and instigate sustainable community development where the government and private sector fall short.  Whether they are the local individuals creating change within their communities or the staff members working at nonprofit organizations supporting social development, it is apparent that heroes come in many forms.

Wednesday, August 1, 2012


            Today we went to visit an organization called AmeriCares, working to improve the healthcare system throughout Mumbai’s slums.  After meeting in the headquarters, we were split into several teams and assigned different sections of a particular slum to map out.  This may seem like an simple task, but when most streets are not clearly identified, and the only thing you are working with is a satellite image of the area, the task can be somewhat meticulous.  As the map drawer, I was assigned the job of drawing out the different streets and marking off the number of homes, shops and other landmarks, as well as the number of footsteps in between each lane.  Other members of my group had the arduous task of counting out these footsteps and doorways. 

            At first it seemed like we would be able to get this done in a snap, but as we turned more corners, things began to look the same.  Had we been here before?  Was that yellow building the same one I passed 5 minutes ago?  How do people who live in this community remember their way around, I wondered as I watched children running through the streets without a second thought in regards to direction.  These were all questions that began to fill my head as the temperature rose and our map looked more and more complicated.  Luckily, we had several members of the AmeriCares team by our side to help direct us, and who had obviously done this before, as one of the major goals of the organization is to map out the entire community in this manner for efficient health care access and mobilization.  If not for these individuals, I fear I would have been lost within minutes.

            Towards the end of the mapping exercise, one of the AmeriCares team members introduced us to a gentleman.  She said he was one of the AmeriCares community workers, and that he usually does these types of mapping exercises on his own.  This really put into perspective how important community involvement is in the work of nonprofit organizations, as these individuals know the areas well and can complete these tasks with efficiency and skill.  AmeriCares is a multifaceted organization generating social change at the community level, but this work would not be possible without the cooperation and involvement of the local members of the community the organization is working in.

Friday, August 3, 2012

            Dharavi. 

            For weeks we have been discussing visiting the most populated slum in India, Dharavi.  Sometimes you hear about things ahead of time or see images through the media, and you think you are prepared for what lies ahead.  This was the same slum where potions of the popular movie “Slumdog Millionaire” were filmed.  We knew it would be crowded.  We knew it would be dirty.  As much as you try though, nothing can prepare you for the real life image of the poverty in Dharavi that exists in mass. 

            We got an early start to the day and headed over to the hospital on the outskirts of the slum, where an organization titled SNEHA operates out of in part.  SNEHA stands for the Society for Nutrition, Education and Health Action: Healthy Women and Children for a Healthy Urban World.  Once again, I was moved by the men and women involved in this organization, and the high level of commitment they possess for social change and health promotion. SNEHA aims to empower and educate women and children in order to improve health outcomes throughout the community. 

            One program in particular stuck out to me, centered on reducing the occurrence of domestic violence throughout the slum.  Raising the issue of violence and empowering women to stand against it is one of the main drives within this program.  It was disheartening to learn how isolated women become by all members of their community when they stand against domestic abuse.  We were able to actually go into Dharavi and meet with peer educators trained to counsel women and support them in their stance against violence.  Once again, it was inspiring to see both men and women, without much formal education, working as peer educators, and to witness their compassion and motivation to lower rates of abuse within their own communities. 

            While walking through Dharavi, I became increasingly aware of the number of people living in the slum.  The narrow and busy walkways gave way to countless shops and a seemingly endless number of doorways leading into crowded homes.  It almost felt as though we were traveling through a maze, and if I lost my group, I would have no idea how to get back to the hospital.  Walking through the slum highlighted the lack of governmental involvement in the area, and need for nonprofits, such as SHEHA, to work towards community development.  Although conditions in the slum are harsh, it was also inspiring to hear stories of individuals helping their neighbors within the community in regards to child and financial support.  Stories like these remind us that organizations like SHENHA are working to improve conditions in areas where people have the incentive, yet are struggling to support one another.


Sunday, August 5, 2012


            Today we were able to do some sightseeing at these ancient caves called the Elephanta Caves.  Before coming to India, people continually mentioned to me how spiritual the country is, but until I was standing before the massive sculptures carved into the walls of the caves, I was not truly aware of how important religion was and continues to be in this country.  The caves were dark and damp, but not frightening.  It was quite an experience to stand in such an old space and take in all the history, as the tour guide narrated stories to us about the various Indian gods and how Portuguese colonists decimated the caves centuries ago.


            In order to reach the caves, we had to walk up several staircases through an outdoor market.  Monkeys were running above us, besides us and below us.  I was able to purchase a painting that contains bright colors, as though it appeared out of a dream.  At the bottom of the stairs, my friend was eating some grilled corn on the cob until a cow came up from behind and surprised her.  She immediately threw the corn on the ground, and from that moment on, the corn belonged to the cow and monkeys weaving between stands in the market.

            This evening, we were invited to attend dinner at our trip coordinator’s house.  Netra’s entire family was extremely hospitable and setup the open porch for our entire group.  Her sister is a professional dancer in India, and some of the girls put on a performance for us.  It was a wonderful experience, as each dance told a story about Indian religion and culture.  At the end of the performance, we were invited to join in the dancing, which was fantastic.  We danced around in a large circle, laughing and throwing our hands up in the air to traditional Indian music.  Even Dr. Vyas and Dr. Parrish joined in.  If nothing else, I noticed how reinvigorated all the girls seemed tonight based on the smiles and funky dance moves they produced.



Monday, August 6, 2012

            Seven AM, we meet in the lobby and board the bus.  It’s time to go.  The mindset of today:  Let’s do this.  We are venturing into rural India for the first time on this trip, and spirits are high.  More importantly, we get to meet with members from Impact India, an organization working to improve health care delivery and health outcomes in rural villages outside of Mumbai.  The information session begins as we hit the road, with a question and answer session on the bus.  With 5 sites to visit in one day, there is literally no time to waste.
           
            Among the places we visited, the site that stuck out to me the most was the first school we stopped in.  Inside, we witnessed the children carrying out an activity aimed to improve health and sanitation among classmates.  The children have been allowed to elect their own health monitors amongst themselves; one for the girls and one for the boys.  The health monitor, in turn, runs physical and audial evaluations of their classmates regarding appearance, doctor visits, etc.  The children seemed to be taking this activity extremely seriously, as the monitor checked fingernails, ears and asked questions about health outside of school, and kept a log of all information collected.  Not only was the activity allowing the children to manage control of their own health, it was also teaching them about an important political process, as they were able to choose their own health monitors, who then chose their own assistants.  It appeared to be a very effective educational tool to promote health and leadership within a school.

            Another stop we made was to visit a community meeting for women surrounding health and other issues.  Although the women were a bit shy to speak out, it was really interesting to see how many voluntarily attended this monthly meeting, and how they seemed to regard health as an important aspect of their lives.  It was noted that men are not usually invited to such meetings because women’s health is such broad topic for discussion.  The fact that these female attendees would not open up around us made it clear they may not be as candid as they are alone if men did attend these meetings.  Either way, it was noteworthy to recognize the role women play in maintaining their own health and that of their children at a community level, and their commitment to do so.

            As the rain came down, we pulled up to our last stop: a rural clinic.  We were able to take a brief tour of the facility, and then sit down and have an informational session with one of the doctors who work there.  As it turns out, the doctor we met in one of two who lives on the grounds 24 hours per day, and helps to serve thousands of patients annually.  As the government subsidizes this particular clinic, patients only have to pay 5 rupees per general visit.  Many women from the area come to this clinic to have their babies delivered.  It was somewhat daunting to see the relatively small size of the clinic in relation to the number of patients it serves.  This seems to be the norm though, as I have been able to visit rural clinics in South Africa and Nicaragua, and I am always surprised by their size relative to patients served.

            As the day wrapped, up, it was clear that we had just witnessed public health in action.  As a student, it is can be easy to lose sight of why you became involved in a certain field if you spend all of your time buried in books in the library.  Coming to India so far has reminded me of the role public health plays in the lives of an enormous amount of people.  Seeing these kinds of efforts in person revitalizes the notion that public health, whether it is epidemiology or child and maternal health, has the potential to improve the world through a community-oriented approach.  In order to continue working in this field, it is critical to ascertain the idea helping one person can generate an enormous impact.  This is where public health intervenes with social entrepreneurship.  Through innovative programs equipped with peer education, the potential exists to create economic development and improve health outcomes throughout an entire community.

“Minding the Gap”


For a city that seems so overburdened by poverty, sanitation issues, and unfathomable human density—hope springs in the constant movement of people, rickshaws, traffic that enliven the streets and the numerous NGOs “minding the gap” of disparities. The past week in Mumbai can only be described as life defining—although I am not quite sure how drastically yet.  Our class was able to meet with a number of NGOs supplanting an under resourced government sector to increase health access to residents of both the slum and the tribal rural sector.  The dedicated “change agents” we have met at Ameri-Cares, SNEHA and Impact India were as inspiring individually as the profound work they do.  Mumbai did demonstrate the starkness of income disparities—however, an inchoate middle class and a renowned sense of dedication in redeveloping and reinvesting in India—by Indians offer both insight and encouragement. 
The Slums
We learned that 50 percent of Mumbai’s population resides in slums where a confluence of dense, unsustainable growth, lack of sanitation services and overcrowded conditions create a melting pot of public health issues.   However, 90 percent of slum dwellers own a cellphone-an encouraging medium for innovative health interventions. 
We were able to visit both the Chandivili and Chembur slums in Mumbai.  Our first introduction to the slums came on our third day when we visited the Chandivili slum in the Andari area with Ameri-Cares, a global NGO. With a staff of just 25 consisting of doctors, data-entry personnel, drivers and pharmacists—Ameri-Cares provides prescription drugs to the underserved, responds to natural disasters and administers mobile medical units and camps to the slums in Mumbai. The prescription drugs are donated by major pharmaceutical companies globally. They also have a mobile van and health center that provides access to a doctor and basic preventative services every 15 days. Although very young--Ameri-Cares started in Jan 2011, a line of mothers waited outside both health offices in the Chandvili and Chembur slums indicating a reliance on their service. The doctors said they often see between 100-150 patients in the few hours they are in the slums and the most common illnesses are diarrheal disease and dysentery.  

Lisa mapping in Chandivili
 The Ameri-Cares personnel asked us to map the Chandivili slums by counting doors as the baseline for a household census to be completed later. This project enabled us to develop an understanding of the intricacies density of the slums. Every time we walked down a street, invariably there were at least 2 or more narrow streets branching off of it—cramming over a million people into a few kilometers of space. It also gave us an opportunity to see a “higher end” slum on the hierarchy of slums,   where the streets were paved and garbage was contained. It was also typical to find a house with a television and satellite dish.  I was surprised at the micro-economy in Chandivili from tailors to bakers and welders.  Both communities also contained a number of temples and mosques as well as missions. Apparently, residents of the Chandivili slum may have jobs in the civil service, but don’t leave the slum because of the community. 
Chembur slums

Our experience at Chandivili was completely different from our time at the Chembur slum.  In order to understand the mobile health services program, a few of us returned with Ameri-Cares workers the next day to observe their program in the community. We arrived to a densely packed community interwoven by over 100 open sewer drain ditches covered by slobs of concrete.  The entire community smelled of sewage and garbage surrounded the community.  I could not believe the dire and poor sanitary conditions in this community.  Again, I found myself asking why these conditions persist in 2012?  Our group also attracted a lot of attention from the children who followed us throughout our entire visit and it was incredibly sad to know that they lived in a community that perpetuated diarrheal diseases and other easily preventable health conditions. A simple sanitation program and some planning would make the world of difference. 

Dr. Patel from Ameri-Cares in Chembur

Hope

While personally, the entire environmental context intermixed with the abject poverty was exceptionally disconcerting, it was particularly inspiring to witness two unsung heroes—Dr. Patel and another Ameri-Cares worker diligently assist the line of women and children gathered in front of the small borrowed space utilized as a mobile clinic.  I was amazed at the constant line present in front of the mobile health center and impressed at the dedication of Ameri-Cares to make a difference in slum communities like Chandivili and Chembur. 
Another hopeful organization “minding the gap” due to insufficient government resources is the Society for Nutrition, Education and Health Action, SNEHA.  We were introduced to a handful of AMAZING women including founder Dr. Fernandes all committed to administering real change in health poor health outcomes among slum residents. SNEHA—a 12 year old non-governmental organization ascribes to work with community partners, “within the existing system” to increase nutrition among mothers and children and reduce violence against women (approximately 45 percent of Indian women marry before 18 years of age).  

Children of Chembur slum 

Maybe it’s because I am a public health student but, SNEHA is particularly impressive to me because they use data and conduct research to inform their intervention strategies. We were able to see three programs administered in Dharavi slums—the second largest slum in Asia (Karachi house the largest).  I was able to attend the malnutrition program and met with a community health worker who feeds babies from 0-3 who are severely underweight and malnourished.  Dipali, the community health worker discussed the delicate balance she navigates when discussing malnutrition and poor home conditions with families during home visits. 
Additionally, SNEHA also engages in capacity building while simultaneously challenging gender roles by empowering women residing in the slum to learn how to sew.  A small program on the cusp of being scaled-up employs women to make patchwork quilts out of donated scrap fabric. We learned that the venture has been so successful the husbands are now looking after the children while the women work. 
The resilience of the people living in the slums and the commitment of NGOs like Ameri-Cares and SNEHA bring hope to an otherwise overwhelming reality.  Although I believe the government should play a more active role in solving the sanitation issues and improving health care access, these organizations offer insight into what works best on the ground.   





Trust the Blue Caps


Lush. Green. Sparse and Beautiful. Our last day in Mumbai was spent with Impact India in remote villages in Thane District of Maharastra State, three hours north of the capital. Passing through rice paddies, our senses opened to new views, colors, and smells of the countryside.

Impact India started in 1983 as a result of a United Nations declaration to prevent disease. The organization is probably best known for its Lifeline Express, a 5-car train converted into a hospital that is deployed into rural areas. A “runaway success,” the train has provided free restorative surgical care to 700,000 people with the help of over 1,500 volunteer doctors and staff. What a brilliant, radical, and simple idea.

Although we did not see the train, our day in Thane revolved around Impact India’s other major program, the Community Health Initiative. The CHI is a model program that seeks to build healthcare delivery systems in tribal villages of rural Maharastra. The overarching strategies are pinned in community ownership and capacity building. Providing health services to tribal residents is not easy. Providers are often up against longstanding tribal traditions and beliefs that have no place for modern medicine. Now, Impact India has become such an integral part of some communities that just the sight of the ubiquitous blue hats staff wear is now a symbol of trust.

Impact India CEO Zelma Lazarus, Program Administrator Neelam Kshirsagar, and several other staff, accompanied us on five site visits. We first stopped at a primary school where students were appointed as “health monitors” who would be responsible for the health (hearing, vision, skin, etc) of groups of their peers. I thought this was a great way to engage and empower students to become accountable for their own health. Health monitors fill out weekly cards provided by Impact India that document health status to give to the teacher who later passes it along to the local health department. We later stopped at an immunization center 20 min away where malaria and tuberculosis were prominent problems. 






The highlight of my day was our trip to a secondary school of 12-16 year olds where we played a nutrition game with adolescent girls. We prepared two simple takeaways: use soap, drink water, take vitamins, and eat vegetables. Coaxing them with candy, the girls told us why each component was important for health. We spent the rest of the day visiting a community center where a health worker, called ASHA (accredited social health activist), held a workshop for community members. ASHAs are locals trained by Impact India to spread health education and encourage people to seek services. Finally, we visited a primary care clinic, which also provided minor inpatient services. Stepping through muddied floors, we passed by a woman and her family in the maternity room with a newborn girl. Out of respect, I kept my head down and tried not to disturb their private moments. The clinic was the least hopeful point for me on the trip. There is no doubt Impact India does great work. Two doctors see up to 150 patients a day. But it was difficult the limited services the clinic was able to provide. In these rural villages with barely any infrastructure, women in labor who need c-sections are diverted to a hospital more than 30 min away. The pharmacy onsite has a shortage of critical antibiotics. Although access to basic care has increased, people still need access to more sophisticated care like the kind provided on the Lifeline Express. In fact, Mrs. Lazarus agrees. “I hope the train is one day defunct,” she said to us. “I hope health services are in every village.” 

Day 10: Mumbai to Delhi

kids from the airport